Privacy Policy
At Padhai Sewa (operated by Padhai Sewa Pvt. Ltd.), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.padhaisewa.com) and use our mobile application or services.
1. Information We Collect
To provide you with a seamless learning experience, we collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and billing address provided during registration or enrollment.
- Academic Information: Details regarding the courses you enroll in, mock test scores, and progress reports.
- Payment Information: Payments are processed through secure third-party gateways. We do not store your full credit card or bank details on our servers.
- Technical Data (if needed): We automatically collect your IP address, browser type, device information, and usage patterns through cookies and similar technologies to improve our platform's performance.
2. How We Use Your Information
We use the collected data to:
- Process your enrollment and provide access to educational materials.
- Personalize your learning experience and track academic progress.
- Communicate important updates, such as class schedules or policy changes.
- Ensure the security of our platform and prevent fraudulent activity.
- Analyze usage trends to improve our software and content.
3. Data Sharing and Disclosure
We respect your privacy and do not sell your personal data to third parties. We may share information only in the following circumstances:
- Service Providers: With trusted third-party vendors (like payment processors or cloud hosting services) who help us operate our platform.
- Legal Requirements: If required by the laws of Nepal or in response to a valid legal request by public authorities.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as a business asset.
4. Data Security
We implement industry-standard security measures, including encryption and secure server protocols to protect your data. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
As a user, you have the right to:
- Access and Update: Review and edit your personal information through your account settings.
- Account Deletion: Request the deletion of your account and personal data (subject to legal or contractual obligations).
- Communication Preferences: Opt-out of promotional emails at any time by following the "unsubscribe" link.
6. Children’s Privacy
Our services are designed for students. If a user is a minor, we assume that the account was created with the consent of a parent or legal guardian, as outlined in our Terms and Conditions.
7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised Date.
8. Contact Us
If you have any questions or concerns regarding your privacy, please contact our data protection team:
- Entity: Padhai Sewa Pvt. Ltd.
- Email: padhaisewa35@gmail.com
- Phone: +977 9767487115 | 9767487116
- Address: Ekata Marga, New Baneswor, Kathmandu, Nepal
Effective Date: 2026-02-11